Effective Date: July 2025
Company: Junaid Maroof Ltd (trading as JM Properties)
ICO Registration Number: ZA593504
Contact Email: admin@junaidmaroof.com
Address: Unit 14 Clements Court, Clements Lane, Ilford, IG1 2QY
Phone: 0208 050 9856

1. Introduction

Welcome to Junaid Maroof Ltd’s Privacy Notice and Cookie Policy. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and share your data—including through our website—and how we protect it. It also outlines your rights and how to exercise them.

By accessing our website or providing your data, you acknowledge the terms of this policy. Please do not share your data if you do not accept these terms.

2. Important Information

Controller:
Junaid Maroof Ltd is the data controller for the personal data we collect.

Complaints:
You have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk, but we would appreciate the opportunity to resolve your concerns first.

Children:
Our website is not intended for children, and we do not knowingly collect data from children.

3. The Data We Collect

We collect the following categories of data:
– Identity Data: Name, date of birth, gender
– Due Diligence Data: Passport, proof of address, KYC documents
– Contact Data: Email, phone, billing/delivery addresses
– Financial Data: Bank details for payments or refunds
– Transaction Data: Payments, property instructions
– Technical Data: IP address, browser, device info
– Usage Data: Website behaviour, click paths
– Marketing Data: Preferences for communications and property updates

We do not collect special category data (e.g., religion, health) or criminal conviction data.

4. How We Collect Your Data

– Directly: Enquiries, valuations, registrations, feedback
– Automatically: Through cookies and similar technologies
– Third Parties: Google Analytics, advertising networks, referencing agencies, open property data sources

5. Why We Use Your Data

We process your data for the following reasons:

Purpose: Register applicants, vendors, landlords
Legal Basis: Legitimate interest

Purpose: Deliver services (sales, lettings, management)
Legal Basis: Contract

Purpose: Manage rent and deposits
Legal Basis: Contract/legal obligation

Purpose: Marketing communications
Legal Basis: Consent / legitimate interest

Purpose: Website improvement and analytics
Legal Basis: Legitimate interest

You may opt out of marketing anytime via unsubscribe links or by contacting us.

6. Disclosures of Data

We may share your data with:
– Service providers (IT, CRM, referencing, etc.)
– Lettings contractors (for repairs, inspections, etc.)
– The Tenancy Deposit Scheme (TDS)
– Inventory clerks, mortgage brokers, or designers (with consent)
– HMRC, regulators, and professional advisers
– Third parties in the event of business sale/merger

All third parties are contractually required to treat your data lawfully and securely.

7. Data Security and Retention

We protect your data using encryption, access controls, and secure servers.

Retention Periods:
– Identity & Contact Data: 6 years post-instruction
– Financial Data: Until deposit return or legal expiry
– Marketing Data: Until you withdraw consent

We may anonymise data for analytics or reporting.

8. Your Legal Rights

You have the right to:
– Access your data
– Correct or delete data
– Restrict or object to processing
– Withdraw consent
– Request data portability

To exercise your rights, contact us at hi@ddre.global.

9. Cookies Policy

Our website uses cookies to:
– Enhance your browsing experience
– Analyse traffic via Google Analytics
– Measure marketing performance (e.g., Facebook Pixel)
– Embed media via YouTube (Privacy-Enhanced mode)

Types of Cookies Used:
– Necessary: Enable core site functionality
– Analytics: Track and improve site performance
– Marketing: Tailor advertising via social platforms
– Functional: Remember your preferences and activity

You can control cookies via your browser settings or reject them through our cookie banner. Disabling cookies may impact site functionality.

Services Using Cookies:
– Google Analytics
– Facebook Pixel
– YouTube

Opt out of Google tracking: http://tools.google.com/dlpage/gaoptout

10. Updates and Policy Changes

This policy may be updated to reflect changes in legal requirements or our business practices. Please check this page regularly for the most recent version.